Privacy Policy

1. Introduction

Tina Browning Realty (“we,” “us,” or “our”) respects your privacy and is committed to protecting personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit TinaRealty.com (the “Site”), use our features (including AI-assisted lead intake), or communicate with us in connection with real estate services.

This Policy applies to information collected through the Site. It does not apply to third-party websites or services that may be linked from the Site. If you enter into a real estate transaction, separate notices or agreements may apply.

We operate primarily in Indiana and Kentucky. Where applicable, we follow requirements under state privacy laws effective January 1, 2026, including the Indiana Consumer Data Protection Act and the Kentucky Consumer Data Protection Act, and we apply privacy best practices intended to promote transparency and trust.

2. Information We Collect

We collect information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked to you (“Personal Information”). The types of information we may collect include:

2.1 Personal Information You Provide Voluntarily

• Contact Information: Name, email address, telephone number, mailing address, and any other details you provide when filling out forms, contacting us, subscribing to updates, or inquiring about properties.
• Property and Service Information: Information about properties you are interested in buying, selling, or renting, including preferences, budget ranges, desired locations, and information you provide related to a potential transaction.
• Communications: Information you provide through messages, feedback, surveys, or other communications.

2.2 Information Collected Automatically

• Usage Data: Pages viewed, time and date of visits, time spent on pages, referring/exit pages, clickstream data, and interactions with Site features.
• Device and Browser Data: IP address, browser type, operating system, device type, language settings, unique device identifiers, and mobile network information (as available).
• Approximate Location Data: Approximate location derived from IP address (we do not collect precise geolocation without your consent).
• Cookies and Similar Technologies: See Section 7.

2.3 Information from Third Parties

We may receive information from third-party sources, such as real estate listing services (including MLS/IDX sources), social media platforms, advertising partners (if used), analytics providers, and other vendors, when you interact with our content, request information, or when it relates to providing services.

2.4 Information Collected Through AI-Assisted Features

The Site may include AI-assisted features that help collect and route inquiries (for example, when you enter a phone number, property address, or search preferences). When you use these features, we collect the information you submit and related usage data (such as timestamps, page context, and basic device information) to respond to your request, improve the Site, and prevent fraud or abuse. AI-assisted features may generate responses that are informational and may be incomplete or inaccurate.

2.5 Uploaded Documents and Forms

If the Site allows you to upload documents or completed forms, we collect the contents of those files and associated metadata (such as file name, upload time, and technical identifiers). Do not upload sensitive personal information unless we specifically request it for a defined purpose. Examples of sensitive information include Social Security numbers, driver’s license numbers, financial account numbers, health information, or information about minors. If you upload such information without request, you do so at your own risk and we may delete it.

2.6 Sensitive Personal Information

We do not intentionally collect sensitive personal information unless necessary for a specific service and with your consent or as permitted by law.

3. How We Use Your Information

We use Personal Information for business and operational purposes, including:

• Responding to inquiries, providing requested information, and facilitating services such as property searches, market updates, and scheduling.
• Operating AI-assisted lead intake, routing, and response workflows, including quality assurance, fraud prevention, and service improvement.
• Processing uploaded documents you submit to provide requested services, maintain records, and support transaction-related communications.
• Sending property listings, updates, newsletters, or marketing communications you request or consent to receive (you can opt out at any time).
• Improving the Site’s functionality, content, performance, and user experience.
• Analyzing usage trends and measuring Site performance.
• Complying with legal obligations, including recordkeeping obligations and responding to lawful requests.
• Preventing fraud, enforcing our Terms of Service, and protecting our rights, property, and safety.

We process Personal Information based on one or more of the following: your consent; performance of services you request; our legitimate interests (such as maintaining, securing, and improving the Site); and legal obligations.

We do not use your information for automated decision-making that produces legal or similarly significant effects without human involvement.

4. Information Sharing and Disclosure

We do not sell, rent, or trade Personal Information to third parties for their own marketing purposes. We may share information in the following circumstances:

• Service Providers: With vendors that help us operate our business and Site. This may include providers for hosting, email delivery, CRM and lead management, analytics, security monitoring, document storage/processing, and AI-assisted lead intake. These providers are authorized to use information only to perform services for us under contractual restrictions.
• Real Estate Professionals and Transaction Parties: With agents, brokers, title companies, lenders, inspectors, attorneys, and others involved in a transaction, at your request or as necessary to provide services.
• Affiliates: With Green Tree Real Estate Services or affiliated entities for operational purposes.
• Legal Requirements: To comply with laws, subpoenas, court orders, government requests, or to enforce our policies and protect against legal claims.
• Business Transfers: In connection with a merger, acquisition, financing, reorganization, or sale of assets where information may be transferred as a business asset.
• With Your Consent: For any other purpose you authorize.

5. Data Retention

We retain Personal Information only as long as reasonably necessary for the purposes described in this Policy, or as required by law. Retention periods depend on the nature of the information, legal requirements, and business needs.

Uploaded documents may be retained for the period necessary to respond to your request and to satisfy legal, compliance, and recordkeeping obligations; retention may vary depending on document type and transaction context.

When information is no longer needed, we take reasonable steps to delete or anonymize it.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect Personal Information from unauthorized access, loss, misuse, or alteration. Measures may include access controls, encryption in transit where appropriate, security monitoring, and periodic reviews.

We may scan uploaded files for malware and abuse signals. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security. If a data incident occurs, we will provide notices as required by applicable law.

7. Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar technologies to operate the Site, understand usage, and improve performance. Examples include:

• Essential Cookies: Required for core Site functionality.
• Analytics Cookies: Used to understand visitor behavior and Site performance (for example, through analytics providers).
• Marketing Cookies: Used for targeted advertising, if enabled (currently, we do not use marketing cookies for targeted advertising).

You can control cookies through your browser settings. Disabling cookies may affect Site functionality.

We do not track users across third-party websites for behavioral advertising and do not respond to “Do Not Track” signals at this time.

8. Your Privacy Rights

Depending on your state of residence and applicable law, you may have rights regarding your Personal Information, including:

• Access: Request confirmation of processing and access to your Personal Information.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of Personal Information, subject to exceptions (such as legal retention obligations).
• Portability: Request a copy of certain Personal Information in a portable format.
• Opt-Out: Opt out of targeted advertising, the sale of personal information (we do not sell Personal Information), or certain profiling (if applicable).
• Non-Discrimination: Exercise rights without unlawful discrimination.

8.1 How to Submit a Request

To exercise your rights, contact us using the information in Section 13. We may require reasonable identity verification before completing your request.

8.2 Response Timing

We generally respond within 45 days of receiving a verified request. If reasonably necessary, we may extend the response period by an additional 45 days and will notify you of the extension.

8.3 Appeals

If we deny your request, you may appeal by replying to our denial or by contacting us with the subject line “Privacy Request Appeal.” We will respond within the timeframe required by applicable law.

9. Communications Preferences

If you provide your telephone number or email address, we may contact you regarding your inquiry, services, scheduling, and customer support. If you receive marketing emails, you can unsubscribe using the link provided. If you receive text messages, you can opt out by replying STOP (or another command provided in the message). Message and data rates may apply.

10. Children’s Privacy

The Site is not intended for children under 13. We do not knowingly collect Personal Information from children under 13 without verifiable parental consent. If we learn we have collected such information, we will delete it promptly.

11. Third-Party Links

The Site may link to third-party websites or services (including MLS/IDX sources or social platforms). We are not responsible for the privacy practices of third parties. Review their policies before providing information.

12. International Transfers

Our operations are based in the United States. If you access the Site from outside the U.S., your information may be transferred to and processed in the U.S., where laws may differ.

13. Contact Us

For privacy questions or to exercise your rights, contact:

For technical questions or concerns regarding the website, please contact:

14. Changes to This Policy

We may update this Policy to reflect changes in our practices or legal requirements. We will post the updated Policy on the Site and update the “Last Updated” date. Continued use of the Site after changes become effective constitutes acceptance.